Can't find my credits in my account.

Make sure you're on the correct platform & that you're using Google Chrome.

First, ensure that you're accessing through the right platform – our current credit system is on prosoundeffects.com & SoundQ. If you've accessed through these platforms before and unable to view your credit balance, it might be a browser issue. If you're using Safari, try switching to Google Chrome to see if the issue is resolved.

If it's been a while since you've logged in, or you haven't migrated your account, your credits might be on our older platform, download.prosoundeffects.com.